Answering Services for Healthcare & Dental Clinics
Clients today have high expectations of their healthcare providers. With so many services and practices to choose from, they’ve become more discerning about who to trust with their health. Delivering top-quality customer service is a must, yet for many smaller healthcare and dental practices, this can be a challenge. Infinity’s premier answering services can help.
We understand that for dentists, massage therapists, chiropractors and physiotherapists, having more time for clients is a priority. It allows you to deliver the quality care and service on which you’ve built your practice. Time spent answering phones and managing appointments, or hiring and training someone else to do it for you, leaves less time for doing what you love – which is making people feel better.
Our staff deliver personal, professional, friendly service, to ensure your clients are treated with exceptional care, always.
Reception & Appointment Services for Dentists & Healthcare Clinics:
Choose only the services you need
We offer a range of administrative and operational services to meet your business needs.
- Appointment booking, verification and reminders
- Appointment cancellation and rescheduling
- Remote reception
- 24/7 Emergency paging
- Coordination of healthcare teams
- Help desk
- Data entry into CRMs or client management systems
Benefits for your business
Outsourcing your administrative and answering services can benefit your business in many ways.
- Save time and money from hiring and training staff
- Pay only for the services you need, instead of paying around-the-clock
- Enjoy peace-of-mind knowing every call that comes into your practice will be acknowledged, no matter what you’re doing at the time.
- You’ll never have to worry about an employee calling in sick or not delivering the standard of service you expect
Why choose Infinity Telecentre?
Located in Ontario, Canada, we have over 20 years of experience providing our clients with world-class service. We integrate so seamlessly with your practice that most patients never realize the people they spoke to on the phone aren’t the same people behind the frosted glass.
Our flexible, customizable options can meet the needs of any practice. So, pick up the phone and meet our professional, courteous staff! We’re sure you’ll be impressed.