Employee Absence & Injury Reporting Lines

Employee absenteeism is a common issue for businesses with a large workforce, especially those with shift-work. A short-term absence from work, usually due to an illness or a small emergency that keeps an employee from getting to their job, is something that almost always comes up at the last minute. Managing employee absenteeism can be a tremendous job for supervisors and HR staff. That’s where an employee absence and incident reporting service can help.

Why an Employee Absence Reporting Line is Important

An employee absence and incident reporting line is staffed 24 hours a day, seven days a week. It allows employees to call and speak to a customer service agent that will collect all the desired details of the absence. Details of the absence are then sent to the appropriate supervisor via email, text message or entered in a database; whichever process works best for your business. The human resources department is then provided with a record of the absence.

A structured absence reporting line assists organizations to maintain proper documentation of absences. This enables the HR team to review absence thresholds and make absence policy decisions that are informed by primary data. Additionally, formal absence reporting allows organizations to better recognize employees that need additional support or follow up.

Why Choose Infinity Telecentre?

Infinity Telecentre is the premier answering service in Ontario. We provide more than reliable employee absence reporting. We offer a full suite of answering service solutions to suit businesses of all types. Our professional answering services improve efficiency by reducing distractions and allowing our clients to focus on more important tasks. Infinity services are fully customized to suit the needs of our clients and typically cost less than one-tenth of the average administrative position.

For more information about Infinity Telecentre and the answering services that we provide, contact us today at 519-432-6463.

Get started with an Infinity representative and see how our services can benefit your business.

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