Funeral Answering Services

Call Answering Service for Funeral Directors

Infinity Virtual Answering is proud to provide compassionate call answering and appointment scheduling services for funeral homes and directors throughout Southwestern Ontario. We understand just how important the calls that come into funeral homes are, and we strive to handle each call with care and grace. Infinity Virtual Answering offers an extensive suite of call answering services specific to the needs of funeral businesses so that dedicated staff members and funeral directors can focus on providing support and service to their grieving clients.

More than just call answering, Infinity Virtual Answering offers a wide range of customized answering and scheduling services to support Ontario funeral homes and their staff while bringing a heightened sense of professionalism and compassion to inbound calls. Here’s a look at some of the funeral service call answering services offered by Infinity Virtual Answering: 

Live Phone Answering Service 

Infinity Virtual Answering offers live phone answering services for funeral industry professionals, such as funeral homes, crematoriums and more. Our receptionists ensure that important client calls are always handled professionally and quickly by a live representative. 

After-Hours Reception

For funeral homes and funeral directors, unfortunately, calls can come in at any time of day. In these all-important moments, it’s essential to ensure that these calls are handled by a live representative – no matter what time of day. Infinity Virtual Answering offers funeral homeowners and staff peace of mind knowing that important customer calls are being answered by compassionate and dedicated call answering representatives.

Appointment Scheduling Services 

We offer comprehensive appointment scheduling services for funeral homes to ensure that appointments are properly scheduled in conjunction with staff availability. 

Reception Overflow

If your funeral home is looking for seasonal or occasional reception overflow services, Infinity Virtual Answering can work to provide support in peak seasons, vacation times or when staff availability may be reduced.

Virtual Receptionist Services

For smaller funeral homes that may not have a dedicated receptionist or front desk team, Infinity Virtual Answering offers virtual receptionist services to cover all your call answering and scheduling needs, so your essential staff members can focus on delivering exceptional service and care to your clients in need.

Infinity Virtual Answering Ensures There is Never a Missed Call

At Infinity Virtual Answering, we understand the importance of making sure every call gets answered, and we go as far as filtering inbound calls for the clients of funeral homes, cremation services, and others in the funeral industry as priority calls. This means that your callers are immediately placed at the top of our answering list, so they can get the attention they need within seconds. We understand that when your clients call, they deserve the utmost care and respect, especially as they grieve the loss of their loved one.

24-Hour Compassionate Funeral Answering Services

No matter what your funeral home needs may be, let Infinity Virtual Answering support your existing reception team or manage your call answering and scheduling needs. We have been providing funeral services in Ontario with compassionate call answering services for over twenty years. Our team of professional call answering professionals will work to ensure calls are being answered as if answered by a member of your internal team – offering caring and friendly direction to customers calling in.

Get in touch with the team at Infinity Virtual Answering today to learn more about our call answering and scheduling services for funeral homes and their teams.