Streamline Your Success with Telephone Answering Services for Small Businesses
Focus on what matters most to your business while saving time and growing your business with answering services for small businesses. At Infinity Virtual Answering, we provide a high standard of customer support while eliminating the cost of hiring additional team members. Our professional small business call answering services allows us to ensure that every call is acknowledged and spare you unnecessary interruptions. We are an extension of your business with efficient, friendly, and consistently professional answering services.
Customized Live Answering Services for Small Businesses in Ontario
We understand that each small business is unique. Our small business call answering service is not a one size fits all solution. We offer customized answering services to ensure each of your customers’ needs are addressed promptly. Infinity’s virtual receptionists work as an extension of your team, operating based on your instructions and business protocols. This ensures that the service received by each customer aligns with your personal and business objectives.
How We Help Small Businesses Grow
24/7 Telephone Answering Services
As a business owner, you can’t be available 24/7, but the Infinity team is, so you never have to worry about missing a call that could translate into a new opportunity. We help you to nurture and protect your relationships with your clients with around-the-clock call answering services.
Lead Capture and Qualification
Capture leads efficiently while never missing a call when you partner with Infinity Virtual Answering. Our live answering services for small businesses make sure that your business captures leads that are useful to your business and makes it easier to follow-up with potential clients.
Virtual Receptionist Services
We understand that hiring and training a new receptionist or secretary can be cost-prohibitive for a small business, so we welcome you to share one of ours. Our virtual receptionist services for small businesses can assist with essential business functions by helping to keep clients and calendars organized and immediately acknowledging phone calls and customer service needs.
Appointment Scheduling
Our virtual receptionists can schedule appointments for you and add these bookings into your calendar so that you can continue to grow your business without the hassle of managing your own calendar. We can help scale your business during busy periods and help you maintain your level of customer support throughout.
Emergency After Hours Services
When your clients are facing an after-hour emergency, Infinity will be there. We will answer the call and reach out to the appropriate people within your business to fulfill your client’s needs. Your customers will receive a high level of care when using our emergency after-hours answering services.
Our Small Business Answering Services Include:
On-Demand Call Answering for Businesses
Are you committed to service level agreements? Do you strive to serve your clients within a certain period of time, no matter what? Our virtual assistants and on-call receptionist can also manage emergency dispatch of your on-call staff, so you’ll never default on your obligations or miss an opportunity to prove your unique value to your customers.
Simplified Answering Services for Ontario Small Businesses
If you’re a small business owner who wants to distinguish your company as one that prioritizes your customers above all else, don’t wait to secure Infinity call answering and virtual receptionist services. Contact us today to find out how we can support your business and help your fantastic service to remain top-of-mind for your customers.