Call Answering for Mental Health Services
In the mental health profession, a phone call can save a life. When your patients call, they should be greeted by a caring, professional voice that can guide them to the right people. Infinity Telecentre provides those voices for mental health professionals and organizations. We offer call answering as well as appointment scheduling and booking for mental health services, therapists, and advocacy groups throughout Ontario. Our trained, professional agents will ensure your time is spent where it needs to be spent – by helping people.
Mental Health Answering Services
Our professional call answering services can handle scheduling and booking of appointments, as well as general inquiries. Our agents are trained and prepared to take reports for welfare, child, and social services. We can handle emergency and crisis situations and will ensure that your patients are always directed to the best place for care. Each call we take is screened by your specifications to ensure our service is aligned with your unique care philosophy. Our service is efficient, and your patients will receive timely and expert care.
Dedicated, professional service ensures that a trained team of professionals are always handling your calls. Our agents are trained specifically to provide the utmost in care and service and can be briefed to answer questions or direct calls as needed according to your business needs. You and your clients are guaranteed trustworthy and reliable service. You’ll never need to worry about being understaffed to take calls; Infinity Telecentre is prepared to handle differing call volumes. Best of all, we’re available 24/7, so we can handle calls that come in at any time of day or night.
Answering Services for Mental Health Organizations
Infinity Telecentre offers customizable call answering services to meet the needs of your organization, including:
- Live Phone Answering Service
- Virtual Reception Services
- Customer Care Line Services
- After-Hours Reception
- Appointment Scheduling
Why Choose Infinity Telecentre?
Infinity Telecentre is proud to be the leading answering service in Ontario. We care about our clients and we care about your patients. Mental health is an important and critical field in our society. Its professionals should be free to exercise the best possible care at all times. Our answering and appointment scheduling service guarantees that your patients are getting the help and direction they need when they need it. You’ll be able to focus on each patient without having to worry about answering the phones.
Allow us to be the solution to your call answering problems. We want to be your trusted care partner. Infinity Telecentre is here to help you help those who need it most.