Reliable Call Answering Services for Therapists
In the mental health profession, a phone call can be crucial. It can even save a life. When your patients call, they should be greeted by a caring, professional voice that can direct them to the appropriate resources. Infinity Virtual Answering provides this essential support for therapists and mental health organizations. We offer call answering as well as appointment scheduling and booking for mental health workers, therapists, and advocacy groups throughout Ontario. Our trained, professional virtual receptionists will ensure that you can focus on what matters the most – helping people, while they handle the administrative tasks.
24/7 Dedicated Virtual Receptionists for Mental Health Clinics
Dedicated and professional service ensures that a trained team of professionals are always handling your calls. Our agents are trained specifically to provide the exceptional care and service and can be briefed to answer questions or direct calls as needed according to your mental health organization’s needs. Each call we handle is screened by your specifications to ensure our service aligns with your unique care philosophy. Our call answering services for mental health clinics are efficient, ensuring that your clients receive timely and expert care.
You and your clients are guaranteed trustworthy and reliable service. You’ll never need to worry about being understaffed to take calls, as we are prepared to handle changing call volumes. Most importantly, we’re available 24/7, so we can handle time-sensitive calls that come in at any time of the day or night.
Answering & Virtual Reception Services for Mental Health Professionals
Live Phone Answering Service
Our team of virtual receptionists are trained and prepared to take reports for welfare, child, and social services. With a deep understanding of the sensitivity and urgency surrounding these matters, our receptionists are well-prepared to receive and document critical information accurately.
Virtual Reception Services
Our virtual receptionist services allow therapists to focus on providing quality care while we manage the administrative aspects. In addition to answering calls, we can process client requests and organize appointment calendars.
Emergency Dispatch Call Answering
We can handle emergency and crisis situations and will ensure that your clients are always directed to the best place for care. Our trained professionals are responsive and can provide immediate support to prioritize the well-being of clients in urgent times of need.
After-Hours Reception
Mental health concerns don’t adhere to a 9-to-5 schedule. Our team ensures that therapists and mental health organizations are accessible 24/7. This round-the-clock availability allows clients to reach out for support or schedule appointments at their convenience, promoting a responsive and client-centric approach.
Appointment Scheduling
Our virtual receptionists are equipped to manage appointment scheduling seamlessly. Clients can book, reschedule, or cancel appointments, and therapists will receive real-time updates on their calendars.
Why Choose Infinity Virtual Answering for Your Mental Health Clinic?
Infinity Virtual Answering is proud to be the leading answering service in Ontario. We care deeply about our clients and yours. Mental health is important and therapists and psychologists should be free to exercise the best possible care at all times for clients needing mental health care. Our answering and appointment scheduling service guarantees that your clients receive the help and direction they need, when they need it. You’ll be able to focus on each client without having to worry about answering the phones.
Allow us to be the solution to your call answering problems. We want to be your trusted care partner. Infinity Virtual Answering is here to support you in providing help to those who need it most.