Virtual Reception Answering Services for Doctors’ Offices & Medical Clinics
Give your patients the connection they need and maintain a high level of care with medical answering services where they can speak directly with someone. Every call to your practice, clinic, or office should be answered. Infinity’s medical answering service can help take the stress off of your administrative staff so that they can focus on your patient’s needs.
By allowing someone else to answer phones, schedule appointments, handle cancellations, reschedules, and call patients with appointment reminders, the office staff are free to dedicate their attention to the patients in the office. With 24/7 availability, Infinity’s physician answering services provide your patients with a level of convenience that simply isn’t feasible without external support.
Healthcare Answering Services We Provide
After-Hours Reception Services
Let your patients speak to the real person when they call your practice after hours. With Infinity, you never have to worry about missing a call from your patient. We can help you nurture your relationship with your patients by proving around-the-clock care.
Coordination of On-Call Schedules
Our physician answering service can help with coordinating on-call schedules for nurses, physicians, and other team members that you have on-call. Let us help you streamline your day-to-day operations and free up time during business hours.
Virtual Receptionist Services
Our virtual receptionist services for medical offices can assist with essential business functions by answering calls, organizing calendars, and processing patient requests. We can provide customized solutions that meet your practice’s needs.
Appointment Scheduling
Our virtual receptionists can schedule patient appointments for you and add these bookings into your calendar so that you can continue to treat your patients. We can help manage the verification of appointments and also cancellations and rescheduling.
Reception Overflow
When your administrative staff are addressing your patient’s needs, rest assured that your calls will be answered by a live representative. With our reception overflow services, we can support your existing administrative team during busy periods or handle all of your calls during peak times.
Emergency Paging of On-Call Physicians
Our team of emergency dispatch agents will respond to your patient’s call and prioritize them based on your specifications. We will then dispatch the call appropriately and communicate with the patient with empathy and in a professional matter.
Specialized Answering Services for Medical Practitioners:
Infinity Virtual Answering offers a number of services to the following types of medical practitioners:
Work a With a Reliable Virtual Receptionists for Live Answering for Physicians
Located in Ontario, Canada, we have over 20 years of experience providing our clients with world-class service. We integrate so seamlessly with your medical practice that most patients never realize that the people they spoke to on the phone aren’t the same people at the reception desk. Our flexibility and customization options mean that we can meet the needs of any practice. Call Infinity today and meet our professional, courteous virtual receptionists! We’re sure you’ll be impressed.