How Call Answering Helps Fuel Delivery Services
The importance of call answering services for fuel delivery can’t be overstated — both for the delivery company and the customer. With clients expecting prompt communications and working on tight schedules, we understand the importance of top-tier customer service and streamlined operations. It’s why call answering services for fuel delivery companies are vital in today’s marketplace.
Virtual Receptionists Available 24/7
At Infinity Virtual Answering, we take your calls seriously. Our virtual receptionists are trained to receive and answer your calls just as you would, providing expert customer service and dispatching services for fuel delivery that works around the clock. With Infinity, no call goes unanswered. Your customers will always reach a dedicated receptionist in real-time — no robots or answering machines. Based on your needs and instructions, we also triage calls, so the most urgent calls are answered and forwarded to you first.
At Infinity, we can help you with call centre services for oil and gas that can help and provide you with:
- Fuel delivery orders
- Dispatch of fuel delivery
- Customer and vendor care and support
- Appointment scheduling
- Emergency call services and hotlines
- On-call 24/7 year-round coverage
- Call forwarding services
- Customer surveys and feedback
- Professional, trained telecentre staff
- Call overflow services
Answering Calls Based on your Operational Needs
Infinity Virtual Answering has been a presence in Ontario since 1996. Our dedicated team treats your business as if it is our own. We take communications to heart and will work with you to customize your service so you only pay for the services you need in the oil and gas industry. In addition, all of our virtual receptionists are expertly trained in getting to know your business so they can respond to calls, acting as an extension of your own business.
Providing Dedicated Customer Service in the Oil and Gas Industry
We know how heavy incoming call volumes can place a strain on your employees, taking them away from immediate tasks that are required while shipping oil products. Our telecentre ignores no call and handles everything from emergencies to routine inquiries.
Using an Infinity Virtual Receptionist to outsource your phone coverage will also help your bottom line and save money in hiring and training new employees.
Trust Infinity’s Fuel Delivery Answering Services
Contact Infinity Virtual Answering to speak with one of our representatives about how to get started. We’ll show you how you can manage your communications needs and make your fuel delivery service succeed in serving you and your important customers.