Telephone Answering Services for Towing Companies
Infinity Virtual Answering provides a variety of answering services to clients in towing and transportation services industries. We understand just how important it is for towing & service companies to ensure that each call is answered promptly and professionally. At Infinity Virtual Answering, our professional answering services help ensure that no call is ever missed. We understand that towing businesses are 24/7 operations and receive many calls outside of traditional business hours. Our team is always available and prepared to take those calls and dispatch them as needed.
24-Hour Answering Services for Towing Companies
Many Ontario towing companies are small, family-owned businesses where it wouldn’t make sense to employ around the clock reception staff to take calls after-hours. But, every towing or transportation services company knows it’s absolutely essential to ensure that these important business calls are answered by a qualified representative no matter what time they may come in. Whether it be on holidays, late at night, or during vacation days when you might be short-staffed.
Our phone answering service coordinators are well-trained and understand the needs of companies in the transportation and towing industry. We know how important every call is, and our team understands how and when to redirect a call, dispatch, or take a message if the call is not urgent. Our phone answering services help support towing and transportation business’ bottom line, by allowing you to provide the best service possible, for a fraction of the cost of hiring an internal receptionist.
Answering Services for Towing Companies
Our business phone answering services provide you with the coverage you need. Infinity can help to design a call answering service plan uniquely designed to suit your towing business operations – whether you need regular virtual reception services, holiday phone answering for occasional coverage or appointment scheduling and dispatch services.
- After-Hours Reception
- Emergency Dispatch of On-Call Staff
- Service Coordination
- Live Phone Answering Service
- Virtual Receptionist Services
- Safety Check-Ins & Monitoring
Enlist The Support of Professional Call Answering Services
We work with a variety of clients in Ontario to provide answering services that are based on each clients’ individual needs. We understand the importance of ensuring that each call is answered by a live representative and handled promptly.
This is especially true when you have a towing business, as missing a call means missing an opportunity for business. Our receptionists are trained on how to deal with emergency calls and can reroute or dispatch those calls to your drivers immediately. Let us help you to help those on the road, gain new customers, and keep your existing customers happy!
24 Hour Call Answering for Towing Businesses
As you know, there are vehicles on the road every day, in all types of weather, and throughout all hours of the night. Car trouble, accidents, and other towing needs can surface any time. Our phone operators are available at all times to ensure that the call gets out to a driver, and your business doesn’t miss an opportunity for a tow or miss a call for one of your accounts. Our answering service makes your towing business reachable and reliable, at all times.
For more information about how our phone answering services can help your towing company, contact us today at 519-432-6463.