Professional Veterinary Call Answering Services
Veterinarians and vet teams are extremely important to Ontario pet owners. When they make a call to their local veterinary clinic, they expect to speak to a live representative to answer their immediate concerns or questions they may have about immediate concerns about pet care. Calls can come in at any time of day, often after regular clinic hours, so it’s imperative to work with a trusted veterinary call answering service who will ensure that patient calls are answered promptly and professionally by a live representative. Our call answering services include 24/7 emergency answering, after-hours answering, virtual receptionist support for veterinary offices, and more.
Veterinary Businesses Served
At Infinity Virtual Answering, we are happy to provide customized call answering service and support to veterinary business, both big and small, including:
- Veterinary Clinics
- Animal Hospital
- Veterinary Schools and Colleges
- Pet Emergency Clinics
- Specialty Veterinary Practices (e.g., Dentistry, Dermatology)
- Mobile Veterinary Services
- Pet Boarding & Grooming Facilities
- And more
No matter the size or specialty of your veterinary practice, Infinity Virtual Answering can create a custom call answering solution to meet your unique needs.
Veterinary Clinic Call Answering Services
Infinity Virtual Answering provides a number of specialized call answering services. Depending on the size and specific needs of your business, we can create a custom call answering plan to suit the needs of your clinic, including:
Emergency Dispatch
For pet emergencies, veterinarians may be required to make house calls or provide in-home support or services. Our veterinary emergency answering services can help to coordinate with key personnel and arrange home visits as needed.
Live Phone Answering
Let Infinity Virtual Answering manage all in-office calls for your clinic or animal hospital. Our team can easily be briefed, so calls can be answered as they would be in-house. We provide 24-hour veterinary telephone answering services and veterinary after hours answering services, so our team of representatives can manage calls at any time of day.
Appointment Scheduling
For busy clinics and vet teams, scheduling is often a full-time job. Appointment confirmation, follow-up and reminders and juggling the rescheduling of appointments can be cumbersome for busy vets. Let Infinity Virtual Answering manage all your appointment scheduling tasks so you and your team can focus on providing expert care to your furry patients.
Partner with Infinity Virtual Answering for Your Veterinary Call Needs
Trust Infinity Virtual Answering to manage the call answering needs of your veterinary clinic or animal hospital. We proudly work as an extension of your business to deliver the same great service expected by your customers and clients.
Get in touch with the team at Infinity Virtual Answering today to find out more about our veterinary call answering services.