When a business has many employees, there can be several employees contacting managers or HR departments daily regarding attendance. Attendance Line Services from Infinity ensures employees have one point of contact for attendance calls. An on-call answering service will answer calls when an employee is ill and can’t come in or is running late. An answering service can even oversee the process of contacting a backup staff member to come in and cover the missed shift.
The Benefits of Attendance Line Services
One Reliable Source for Attendance Tracking
With attendance line tracking, managers only have to go to one source to get all the details about employee attendance and absences. They can quickly find out who is sick, who is running late, and who may be out for a few days. This reduces the risk of an attendance call being overlooked and creating staffing issues.
Attendance is Accessible Outside of Business Hours
Businesses that are not open at all hours of the day benefit from attendance line services because employees can call in even when the business is closed. This is convenient for employees and managers. Easy access to the attendance line reduces the likelihood of an employee not being able to speak to someone because the business is closed.
Attendance Line Answering Services Frees Up Other Departments
The HR department can be overwhelmed with handling things like payroll, recruitment, and other common tasks. If management normally takes employee attendance calls, this can pull them away from the more pressing responsibilities. Attendance line services free up time for both HR departments and managers.
Businesses That Benefit from Employee Absence Lines
Among our call answering services for businesses, employee absence lines work exceptionally well for larger businesses that have a lot of employees. It can be difficult to track attendance-related calls when a business has a lot of employees. Businesses that benefit the most from attendance line services include:
- Large factories with a lot of employees
- Warehousing facilities with a lot of departments and staff
- Large retailers with hundreds of employees
- Medical facilities with multiple departments and staff members
Simplifying Employee Attendance Tasks with Infinity
Infinity Virtual Answering offers call answering and virtual answering services to businesses throughout Southwestern Ontario. Attendance line services are incredibly valuable to larger businesses with a lot of employees to track every day. Reach out to Infinity to allow us to create a call answering service that supports your business.