Virtual Receptionist Services
In many businesses today receptionists and secretaries are necessary. However, hiring, training, and managing personnel can be very expensive and time consuming. Infinity Telecentre offers answering services as well as live virtual receptionist services that will help your business succeed by professionally answering your calls, scheduling your appointments, and providing your customers with the same care they have come to expect from you.
Infinity is proud of the service we provide; we pride ourselves in having excellent customer service where our customers are always number one. Infinity tele-receptionists perform the duties of a traditional secretary with the added benefit of always being available.
Our Virtual Recetionist Services Include:
- Answering your calls 24/7 (call screening, forwarding, live transferring)
- Scheduling appointments and estimates (Appointment Scheduler)
- Order processing
- Emergency dispatch to your on-call staff
- Delivering your messages via email, text, web, phone call, fax or all of these
- Providing local or toll phone numbers
Potential customers and clients like to make an immediate human connection – the way your phone is answered really does send a message about you, your business and your work culture. Make a great first impression and use Infinity Telecentre’s Virtual Receptionist. Our success has been built on customer loyalty as demonstrated by longevity of client relationships. Many of our customers have been with us since 1996. We have the experience, knowledge and reliability to develop a plan customized for you. Contact Infinity Telecentre located in London, Ontario today!