24/7 Email Response Services
Infinity Virtual Answering provides more than just telephone answering services. We are here to help your business work more efficiently through our email answering service and email response service. Our customer service agents are trained to in quick and effective response techniques. We can help you stay on top of relations with your current customers, enabling you to maintain excellent service. In addition, we can respond promptly to all your inbound email leads, helping your business to gain new customers. Alongside our call answering and virtual reception services, we understand the importance of maintaining accessibility for your clients or customers via all contact channels. That’s why we work very successfully, with both large and small businesses, to help them stay connected to their clients.
Benefits of Email Response Services
As more people use the internet as their primary means of contacting businesses, the need for reliable email response continues to grow. Many people find email to be a quick and easy way to ask questions or inquire about business services. Plus, with email, you have the added benefit of having an easily accessible, written record of your interactions. This is beneficial for your business and for your customers. When you choose a reliable online response email team like Infinity Virtual Answering, you can always feel confident that your customers’ emails will be answered in a timely and professional manner.
Why Choose Infinity Virtual Answering for Your Live Email Management
Customized Email Response Services
We work closely with our clients to understand their objectives, then train our agents according to your business standards. Our team of customer service specialists ensures every email is handled promptly and professionally.
24/7 Email Monitoring and Fast Response Times
Email is quick and efficient, but not every business has the resources to stay on top of messages around the clock. Infinity’s email answering service ensures critical responses are never delayed, helping you gain new customers and keep current ones satisfied.
Boost Productivity and Reduce Missed Opportunities
By partnering with Infinity’s email response service, your team can focus on the work that drives growth while we handle routine inquiries and communication.
Professional Email Answering Service & Virtual Support
Infinity Virtual Answering works with clients in and around London, Ontario area to provide many services that help you run your business efficiently. We offer everything from traditional telephone answering services to data entry and responding to emails or electronic alerts. If it needs to be monitored, we can likely help you with it! We treat your clients like they’re our clients because we are dedicated to helping businesses to connect, grow, and thrive.
Whether you’re looking for a reliable email answering service or need a professional email response service, Infinity has you covered. Contact Infinity Virtual Answering today to discover how we can support your business success.
What Our Clients Say About Our Call Answering Services
It gives me pleasure to be able to write a testimonial for Infinity Answering Service.
I have been using them for at least 20 years to answer my phone lines after hours in the evenings and weekends, for both my personal General Practice, as well as for London Doctors Relief Service, which works during those hours.
They answer approximately 1700 calls per month on my behalf, and I have been extremely impressed at how professional they are, and how extremely rare, there are mixups, in spite of the very complex interactions they have with patients, and their ability to schedule patients to be seen in the clinic after hours.
Their management team is very responsive to any issues that might arise, and resolve them quickly.
Yours Truly,
Dr. Henry B
Infinity has been our answering service provider for many years. We have several lines directed to them with a variety of schedules and call handling requirements. They consistently respond quickly and courteously to each and every call, allowing us to be available 24/7 as needed.
My annual updates and any queries have been managed and transacted with speed and accuracy every time. I would not hesitate to recommend Infinity to anyone in need of off-hours call handling.
J Johnston
FCFP’s experience with Infinity has been great. We appreciate the dedicated support. The staff at Infinity do their best to continually learn the complexities of our business needs to improve their service to our customers.
Mike C
We love having this service, we use Infinity Virtual Answering to cover our phones when we have team outings or vacations where we need to have someone answering the phones. The staff is always professional and reliable.
Kim Atkinson