Call Centre ServicesCall Centre Services

For unique call answering services such as customer care lines, order taking services as well as direct email response services, Infinity Virtual Answering offers professional call centre services to support individual business needs. Whether you’re looking to implement a dedicated 24-hour customer contact line to answer incoming customer calls or full or part-time data entry and collection line, our highly skilled and trained representatives are here to support your business operations.

Call Centre Services from Infinity Telecentre

Infinity offers an extensive selection of unique call centre services, including:

Customer Care Line Services

Provide your customers and clients with specialized service and support – no matter the time of day. Infinity offers customer care and responses services to answer questions, direct calls, and provide support to customers your call-in customers.

Customer Surveys

Getting customer insights from your customers at the right time is key to maintaining exceptional customer service. Let Infinity manage your customer survey calls to gain that much-needed insight so you can continue delivering the high level of satisfaction your customers expect.

Data Collection & Data Entry

Maintain vital and essential data and information for your business with Infinity’s data collection and entry services. Our team can work as an extension of your organization to acquire all-important details and update your organization’s systems in real-time.

Consumer Hotline Call Centre

Provide your customers with a direct line of communication – 24/7. Infinity offers support for customer service, support, complaint and information ensuring calls are answered by a live representative any time of day.

Order Taking Services

To facilitate phone and online transactions, Infinity offers professional order taking services to make your customers feel at ease. With 24/ hour coverage, we can help to minimize customer wait times, in turn, improving your bottom line.

Dealer Locator Services

Ideal for companies and businesses with multiple locations and local representatives, Infinity offers comprehensive dealer locator services to help direct customer to your closest product and service locations right when they’re looking for you.

Email Response

More than just phone answering, Infinity offers professional email response services for businesses. Let your customers feel at ease and taken care of with our answering services that provide a quick and informed repose in a timely manner.

Help Desk Services

For businesses with an influx of customer help calls where an immediate response by a live representative is essential, Infinity offers help desk services. Our team can easily be trained to answer technical product questions and direct calls for service as needed. 

Trusted Call Centre Services from Infinity 

For customized call centre services to suit the individual needs of your business, trust the team of professional call answering technicians at Infinity Virtual Answering. Get in touch with our team today to learn how we can support your business.