Why Trucking Companies Can Benefit from Phone Answering & Call Center Services
Trucking companies are 24-7 operations for which our virtual answering services are not just useful but essential. Small but dynamic, successful owner-operators and independent truck drivers are usually on the road, not in the office. They don’t sell goods from fixed facilities; they sell transportation services. This industry is heavily dependent on communications that the trucking companies and their customers can access remotely and at all hours.
Trucking companies must be able to receive and respond in-person and promptly to calls at any time. Otherwise, they stand to lose existing customers and miss new opportunities. Few have the margins to afford 24-hour in-house answering services and dispatch staff. At infinity Virtual Answering, we can provide unparalled customer services that ensure no call goes unanswered and your transportation operations continue to run smoothly.
Infinity’s Virtual Answering Services for Trucking Companies
Infinity provides a variety of services designed to keep you in round-the-clock communication with your customers. Your trucking call answering services operate 24 hours a day; so do we.
We can help to design a virtual reception service plan that meets your businesses unique needs. Among our answering services are:
- Live Phone Answering Service.
- Virtual Receptionist Services.
- Emergency Dispatch services.
- Call Center Services
Why choose Infinity Virtual Answering?
Infinity Virtual Answering has provided call answering and virtual reception services to businesses since 1996. We aim to operate as an integral extension of your trucking operations and provide answering services that you can be proud of. Our operators are well trained, courteous and professional and they know how trucking companies operate.
You can enjoy the benefits of a full-time office communication staff and facilities without paying overtime and fixed overhead, which reduces your operating costs. Your customers and potential customers won’t be leaving voicemails or having to communicate by email, which means satisfied customers and positive word-of-mouth business.
We want to know about your trucking operations and communication needs. Please contact us for further information about our trucking call answering services.