Government offices, as
well as businesses in the private sector, can benefit from call answering services. From its corporate office based in Ontario, our team of professionals at Infinity Virtual Answering is trained to provide call answering services for the private sector and government offices that meet the strictest quality control standards in our industry.
Providing Phone Answering for Government Offices
Government offices receive high volumes of calls every day, and every call is important. There are few things more frustrating for a constituent than to be put on hold for lengthy amounts of time, as it can give an impression of inefficiency. Our virtual receptionists work to leave no call unanswered, providing unmatched service and client care.
Our Answering Services for Government Agencies & Private Sector
Whether it be a call to a government agency or to the private sector, calls from constituents and clients require quick and specialized attention.
Our operators are thoroughly trained to your specifications to answer calls and forward messages to the appropriate agency on a local, provincial or national level. A dedicated answering service for private sector businesses ensures that your client’s needs are met in a timely manner.
You’ll find Infinity can help you expedite and prioritize high call volume with our call answering services that include:
- Real-time, 24/7 call answering by trained professionals
- Quick pick up and dispatch of calls to the relevant recipients
- Scheduling of in-person and callback appointments with constituents and others to ensure a prompt response
- Call centre services such as help desk services, surveys and data collection
- Hotline services
- Event information and registration
- Call overflow
- Virtual reception with real-time, on-call personnel
A Proven Track Record for Excellence in Virtual Answering Services
Infinity Virtual Answering has built a reputation over the last 20 years for its excellent phone answering services in Southwestern Ontario. We value customer loyalty and consistently work with our clients to build upon our services.
We extend this same high-level of attention to resolving the high-volume phone calls to government offices and the private sector. With Infinity’s help, you can better serve your constituents and client’s while concentrating on getting business done.
Learn how Infinity can help make your government agency or private sector responsiveness more efficient through better phone service. Call us today at 519-432-6463 to speak with one of our professionals about a customized plan that works for everyone.