Reliable Message Management for Ontario Businesses
Infinity Virtual Answering offers Ontario businesses peace of mind with professional message delivery services as part of our call answering services. Whether your business is large or small, our courteous and professional receptionists make it easy to promptly deliver messages to customers and clients.
Messages are forwarded using the method that works best for you—by email, text, or direct call transfer—making sure your clients receive information quickly. At Infinity Virtual Answering, we aim to support your company’s excellent customer service by ensuring that all customer messages are delivered in a professional manner.
Delivering Client & Customer Messages 24/7
For businesses that operate outside of traditional hours, having 24/7 message delivery services in place ensures that urgent, follow-up, or after-hours messages reach your clients without delay. From service updates and inquiry follow-ups to appointment confirmations and emergency notifications, the team at Infinity Virtual Answering manages every message efficiently and securely.
We tailor message delivery protocols based on your business needs, ensuring your customers always experience prompt, reliable communication.
Our Message Delivery Solutions
24/7 Customer Care Line Services
Provide round-the-clock message delivery and customer care so every call and inquiry is handled promptly and professionally.
Customer Surveys
Collect client feedback and insights through follow-up calls and message delivery, helping you maintain excellent customer satisfaction.
Data Collection & Data Entry
Keep your systems updated with accurate message recording and data entry managed securely by our team.
Consumer Hotline Call Centre
Offer a 24/7 hotline where customers can reach a live agent, ensuring no message or inquiry goes unanswered.
Order Taking Services
Simplify order and confirmation messages by having our receptionists record and forward details directly to your team.
Dealer Locator Services
Direct customer inquiries and deliver messages to the right branch or representative quickly and efficiently.
Email Response
Ensure fast and professional email message forwarding to your team for timely follow-ups.
Help Desk Services
Support your operations with help desk message management, escalating urgent issues, and forwarding details to the right contact.
Message Delivery Methods Available
Infinity’s message delivering services makes sending our messages a simple task. You can choose to send out messages through the most ideal method that works for your business operations and clients, including:
- Fax
- Text Message
- Call Patching to a Separate Line or Cell Phone
- Voice Mail
Professional Message Delivery Services from Infinity Virtual Answering
Infinity Virtual Answering is headquartered in London. Ontario. We have been providing Ontario businesses with professional call answering and message delivery services since 1996. As winners of the Cam-X Award of Excellence, we strive to offer the same exceptional service to maintain the honour. We are more than an answering service; we are a vital part of your customer retention team. Get in touch with the team at Infinity today to learn how we can support your business with message delivery services.